Petit Bateau Singapore reserves the right to make changes to the Site or any part of the T&C at any time. Please visit this page from time to time to check for any updates or changes to any part of the T&C. This agreement does not acknowledge any relationship between you and Petit Bateau Singapore (partnership, collaboration, employment, or otherwise). It does not entitle you to hold yourself as a representative of Petit Bateau Singapore. If you have any comment about the Site or this T&C please contact us.
If you are under 18, by registering for an account with us or otherwise using our Services, you agree that you have informed your parents / guardians about the T&C prior to such registration or use, and they have approved of such registration or use by you on the terms of the T&C. Petit Bateau Singapore reserves the right to only accept orders from you if you are aged 18 or over.
We will never ask you for your account’s password either in writing (via email or otherwise), in person or on the phone. In using the Site, you are responsible for: (i) safeguarding any passwords used to access your account and our Services, and (ii) all use of our Services under your account. Please take reasonable care in protecting access to your account from any unauthorized use. If you suspect that the security of your account has been compromised or if there is unauthorized use of your account, please contact us immediately.
The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorised by Petit Bateau Singapore and/or its third party licensors. You may not distribute, reproduce, publish, sell or license any Content contained within the Site without prior consent or authorization of Petit Bateau Singapore. Any such unauthorized actions may result in civil consequences or criminal penalties.
Petit Bateau Singapore reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.
All orders are subject to stock availability and confirmation of the order price. Items in your shopping cart are not reserved and may be purchased by other customers.
The Site is for your personal use only. You may not purchase goods from the Site for reselling purposes or commercial exploitation.
In the absence of negligence on our part, we will not be liable for any loss you may suffer if any third party procures unauthorised access to any data you provide when using our Services.
Customers placing orders and require courier service will be charged for the price of the product(s) purchased and delivery service concurrently.
Your order will be accepted and the contract between you and Petit Bateau Singapore will be completed when the goods have been dispatched to you. Only the goods listed in the confirmation email are included in the contract formed. Petit Bateau Singapore reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to, one of the following:
• The product you ordered is out of stock, or is withdrawn due to its failure to meet our quality standards or due to the shipping restrictions applicable to one or all of the ordered items.
• We identify a pricing or product description error.
• We are unable to obtain authorisation for payment.
• You do not meet the eligibility criteria to purchase as set out in this T&C.
Our Customer Service team will contact you as soon as possible if there are any problems with your order.
Alternatively, you may choose to collect the products ordered by you at Petit Bateau Tanglin Mall unit 02-31. You need to present the order confirmation SMS / email; the same proof together with a copy of your ID is required when the order is collected by your representative.
Petit Bateau Singapore insures each order through transit till the time your order is delivered to you or collected by you. You need to sign a confirmation of receipt of the products when the products are collected and by doing so, you accept the responsibility for the products ordered from thereon. If the recipient / collector is not the original purchaser, or in case of delivery of a gift, then you accept this signature as an evidence of delivery and fulfilment of your order by Petit Bateau Singapore. You also accept the associated transfer of responsibility in the same way.
Merchandise may be returned for exchange within 7 days of receipt for non-Kidea members (14 days for Kidea members) provided that:
(1) the Merchandise is in Sellable Condition as defined below;
(2) the original sales memo;
(3) the Merchandise does not fall within the category of “Excluded Items” as defined below;
Return can only be made in one of the three designated stores in Singapore, located at Paragon, Tanglin Mall and United Square.
“Sellable Condition” means that the Merchandise is still in its original packaging with the original labels, tags, price tags; that the Merchandise is unworn, unused, unaltered, unwashed, and in the condition originally sold; and that the Merchandise is not damaged in any way. The decision as to whether the Merchandise is in Sellable Condition remains within Petit Bateau Singapore’s sole discretion and its decision shall be final.
“Excluded Items” means sale items, hosiery and under garments.
No refund is allowed.
Management reserves the right to amend the above without prior notice.
Any customer who abuses Petit Bateau Singapore Exchange & Return Policy (including without limitation demonstrating a high incidence of exchange of Merchandise after purchase), or engages in inappropriate behaviour (including without limitation abuse of Petit Bateau Singapore staff), or illegal activities (including parallel importing or passing off of Product purchased at Petit Bateau Singapore by the customer) may suffer the following consequences:
• The customer may be blacklisted by Petit Bateau Singapore;
• Petit Bateau Singapore may not accept future orders from the customer;
• Petit Bateau Singapore may decline the customer’s request to return or exchange any Merchandise;
• If the customer is a Kidea member, he/she may be disqualified from Kidea Cards programme; or
• If the customer is not a Kidea member, he/she may be barred from joining Kidea Cards program.
The decision as to whether a customer has abused Petit Bateau Singapore Exchange & Return Policy or engaged in inappropriate behaviour remains within Petit Bateau Singapore’s sole discretion and its decision shall be final.
Petit Bateau Singapore does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the Site to ensure they have up-to-date software, including anti-virus, installed.
Some events may happen beyond our reasonable control, such as adverse weather. Under such conditions, Petit Bateau Singapore will always do its best to aim at maintaining its Services but will not be responsible for failing to meet any obligations in this T&C.
If you breach the T&C and we take no action against you, it is no wavier for us to exercise our rights and remedies in any other situation where you breach the T&C.